OUR PEOPLE

Chris Roberts has 20 years experience in the shipping industry, starting his career with an Australian Vocational Traineeship with P&O Ports when he was 17. During this time, he was trained and licensed in all aspects of Stevedoring including both wharf and clerical operations. From there he took up a role with P&O Trans Australia Supervising the QAP Class 1.1 Warehouse, FAK Warehouse (S77g  & S79) and Quarantine FCL yard operations, during which he gained a valuable insight into this side of the supply chain. Chris was managing up to 60 staff in this role. During this time, he began the National Customs Brokers Course with the CBFCA and changed roles to Cartage Coordinator / Customs Compiler at one of Australia’s benchmark Customs Brokerages and obtained his Customs Broker’s License.

Since gaining his license, he has completed a FIATA Diploma in International Freight Forwarding and has successfully managed a newly licensed Corporate Customs Brokerage for a family Freight Forwarding business. There Chris set up and implemented successful SOP’s, achieving excellent outcomes and processes ensuring that internal and external customer expectations and obligations were met. Entry volumes have risen by nearly 300% during his time there. His strengths lie in attention to detail, understanding customer needs and expectations. Chris is open to change and is prepared to meet the demands of an ever changing industry and upgrade his qualifications as required. His wide experience means he has the tools and knowledge to ensure great outcomes. He has exceptional leadership qualities and is a great team player who will do what is necessary to achieve his objectives in an efficient manner while respecting those with whom he deals. Chris has been a member of the CBFCA QLD Regional Advisory Committee since 2009.
In 2015, as the only Licensed Customs Broker at his place of employment, the business was awarded the regional CBFCA award for Queensland and Northern Territory.

Sue Danks

►I am a high achieving Senior Executive with leadership expertise covering all facets of our industry, including operations, business development, account management and administration.

►Experienced in team leadership and change management, in developing business plans and setting direction.

►A professional and personable business leadership style with a focus on corporate compliance and a proven track record of achievement in both multinational and smaller business environments, focusing on business growth and employee and client satisfaction.

►I am a quarantine accredited licensed broker.

► I have a proven track record in advising on customs duty minimisation, compliance, logistics & international trade

► I am enthusiastic, performance driven & successful & have a strong track record of exceptional skills in customs advisory matters & developing training modules for customs professionals.

My areas of expertise include:

Customs duty minimisation ♦ Tariff consulting ♦ Customs Regulations ♦ Customs Valuation ♦ Trade Compliance ♦ Customs Brokerage ♦ Free Trade Agreements ♦ Harmonised Tariff Schedule ♦ Auditing ♦ Incoterms ♦ Customs Clearance ♦ Import Compliance ♦ Import/ Export Prohibitions and Restrictions ♦ Dual Use Goods ♦ Sanctions ♦Training Module Development ♦ Indirect Taxation ♦ Import ♦ Export ♦ International Trade ♦ Planning / Organizing ♦ Excise ♦ Team Management ♦ Quality Management ♦ Reporting & Documentation ♦ Trade Facilitation ♦ Risk Management

Kingsleigh Roberts has had 53 years experiences in the industry. In 1962 he began as a Manifest Clerk with Nobles Transport, obtaining his license to act as a Customs Broker in 1966. Later that year, he moved to J.N. Campbell Customs Brokers. Two years later Kingsleigh moved to R. Jacksons Transport. Due to concerned that he was not using his brokering skills to his full potential, Kingsleigh took a more challenging position in 1970 with Jackson & Spring Customs Brokers. Later Kingsleigh was approached by the Manager of Tallerman & Co with an employment offer, which he accepted 1972. In addition to customs clearances responsibilities, Kingsleigh was responsible for many other aspects of the business, including the establishment of letters of credit, costings, checking accuracy of overseas orders, arranging cartage, etc.

In 1978, Kingsleigh took time out to help a friend in 1978 who was having health problems. After 10 months, he returned to Nobles Transport. In 1982, Nobles was sold to Finney Bryce Transport and Kingsleigh was retrenched as a consequence of the staff consolidation. Kingsleigh moved to  Customs Air Clearances, where he remained for four years.  This business was owned by a several brokerages to minimize their respective costs while airfreight was still in its infancy. The business closed and Kingsleigh started 1987 with Wallace International, after which the business grew nationally with offices in all major Capital cities. In that time Kingsleigh became an expert in Microsoft Excel, developing complex spreadsheet solutions to streamline the business, long before the advent of industry specific applications and database solutions. Kingsleigh was appointed as Wallace’s National Customs Manager, remaining with there until 2010.

During tenure at Wallace, Kingsleigh obtained his Justice of the Peace credentials.  He is a well known and respected industry professional with uncompromising morals and capabilities.